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Make your Mark as anAgentblazer Champion
Gain foundational knowledge of Agentforce, understand its business impact, and build your own agent while developing skills in AI, automation, data management, and ethics.
Learn the AI behind Agentforce
Agentblazers have the skills and the vision to transform how work gets done in the agentic AI era. And companies need Agentblazers who can leverage the power of AI and Agentforce to turn vision into reality.
With Trailhead, you can earn Agentblazer Status to highlight your skills and hands-on experience building autonomous agents to create a digital workforce. Advance through the levels from Champion to Legend to learn how to drive agentic change in your organization and achieve your career goals.
Agentforce powers every Industry.
Program Highlights
Knowledge Gained
Autonomous Agents & Use Cases
Understand what agents are and how they transform CRM workflows.
Human-Agent Collaboration
Learn how AI and humans work together to enhance service delivery.
Trusted AI Design
Explore ethical frameworks for building responsible, decision-ready agents.
Agentforce Fundamentals
Grasp the fundamental and advanced concepts of agent creation using powerful Salesforce tools.
Skills Acquired
AI & Data Fundamentals
Build a strong foundation in core AI principles and data handling.
Hands-on Agent Creation
Build and deploy your very first intelligent agent by completing Agentforce’s hands-on Quick Start challenge.
Business Use Case Mapping
Translate complex real-world business problems into efficient and scalable agent-driven solutions.
Prompt Builder Mastery
Use Prompt Builder to design functional agents for everyday tasks.
Concepts Covered
Get Started with Artificial Intelligence Basics
Explore Salesforce AI
Meet Agentforce
Get Hands On with Agentforce
Workshop Schedule
| Time | Activity | Duration |
|---|---|---|
| 08:30 AM – 08:50 AM | Welcome, Introductions, Icebreaker | 20 mins |
| 08:50 AM – 10:20 AM | Module 1: Get Started with Artificial Intelligence Basics | 1 hr 30 mins |
| 10:20 AM – 10:35 AM | Short Break | 15 mins |
| 10:35 AM – 12:00 PM | Module 2: Explore Salesforce AI | 1 hr 25 mins |
| 12:00 PM – 13:00 PM | Lunch Break | 1 hr |
| 13:00 PM – 14:30 PM | Module 2 Explore Salesforce AI (Con't) | 1 hr 30 mins |
| 14:30 PM – 14:45 PM | Short Break | 15 mins |
| 14:45 PM – 15:45 PM | Module 3: Meet Agentforce | 1 hr |
| 15:45 PM – 16:00 PM | Short Break | 15 mins |
| 16:00 PM – 18:00 PM | Module 4: Get Hands-On with Agentforce | 2 hr |
| 18:00 PM – 18:30 PM | Feedback & Closing Note | 30 mins |
*Timings mentioned above are subject to change